Service Centre Information

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We know our products and services inside and out. If you have questions or need help with any of our products and services, get in touch. We’re happy to help.

Jebsen Consumer Products Service Centre (Hong Kong and Macau)
Business Hour Arrangement

Jebsen Consumer Service Centre has resumed online booking service.
Please make reservation in advance. For enquiry, please contact our hotline at (852) 2926 2300 or send email to
1. We are pleased to inform that Jebsen Consumer Products Service Centre will be moved to the following new address with effect from 4 July 2024 (Thursday): Unit 708, 7/F, Millennium City Phase 1, 388 Kwun Tong Road, Kowloon, Hong Kong
The existing service center in Grand Century Place, Mong Kok East will be operated till 29 June 2024 (Saturday), and temporarily closed from 2nd to 3rd July while hotline will operate as normal.

2. Tonies warranty service is valid until 30th September 2024.


Jebsen Consumer Products Service Centre

Unit 1815, 18/F., Tower 2, Grand Century Place, 193 Prince Edward Road West, Mongkok, Kowloon, Hong Kong



Business Hours:

Monday - Friday: 9:30am - 6:00pm
Saturday: 9:30am - 4:00pm
Sunday and Public Holidays: Closed