Continue your journey with jrewards, our dedicated loyalty programme designed to reward your indulgence and show our appreciation.


Sign up as jrewards member, you can enjoy exclusive members’ privileges and give your products* an extra warranty here.
100 jrewards as Welcome Offer
100 jrewards for 1st online warranty registration
1 month extended warranty via online
Points as Cash
Redeem 1,000 jrewards for HK$10 discount
*Terms and conditions apply.



Every HK$1 spent =

1; Redeem every
1,000 = HK$10 shopping discount
About jrewards membership
How do I become a jrewards member?

To become a member, you can register as a jrewards Member for free.
All you have to do is to visit one of our J SELECT shops; our online shop
www.jselect.com or www.jebsenconsumer.com to complete the registration procedure.

Can I login to jrewards using the account I registered in your retail store?

Yes, you can register an online account by using the same mobile. Your accounts will be linked together under one master account.
Yes, you can activate your online account and reset password using the same registered email.

Will my jrewards account expire?

No, there is no validity period for jrewards membership.

What are the benefits of being a jrewards member?

You can stay up-to-date with the latest news and product trends, be first to know about promotion offers, earn points on specific activities and enjoy preferential service every step of the way during your shopping experience. For more details, go to www.jebsenconsumer.com/jrewards.

About jrewards programme
What is the jrewards programme?

jrewards is a loyalty programme to reward you at every step of your shopping journey. For more details, visit www.jebsenconsumer.com/jrewards.

I am already a jrewards member. Can I enjoy these benefits too?

Yes, existing members are already included in the jrewards programme.

How do I earn jrewards points?

Earning points through purchase: When you make a purchase at J SELECT’s physical stores or online store, or Jebsen Consumer Products Service Centre, present or login your jrewards membership identity to earn 1 point for every HK$1 you spend.

Earning points through promotional activities: You can earn points when you sign up for a jrewards member account at J SELECT or Jebsen Consumer Products Service Centre, or via jselect.com or www.jebsenconsumer.com, register products online for warranty or participate in selected promotional activities. For more details, visit www.jebsenconsumer.com/jrewards.

Under what circumstances that I cannot earn points?

If any of the below scenario happens while you purchase or participate into promotional activities, points will not be entitled:

  • Fail to present valid jrewards membership identity while purchase/participate into promotional activities;
  • Fail to complete the payment while purchase;
  • Specific promotional activities (depends on special terms and conditions);
  • Cash coupons, discounts, delivery fee and amount paid with points are not included in the calculation of earning points. For example, the price of product is HK$250 and redeemed $100 from points, the net purchase amount would be HK$150. You can earn 150 points from this transaction.
How do I redeem my points?

Every 1,000 points earned can be redeemed for HK$10 off your next transaction. To redeem at J SELECT retail store or Jebsen Consumer Products Service Centre, simply present your jrewards membership identity at time of purchase. To redeem at J SELECT online store, login your account, check and select the amount payable with points at checkout page for placing order.  Points will be deducted from your account immediately.

However, the amount payable with points can only be applied in whole multiples of $10, with any outstanding balance covered by an alternate payment method. For example, for a HK$220 product, you can only pay a maximum of 20 x HK$10 with points.

What happens to my points if my order is cancelled or refunded?

If your order is cancelled or refunded, any points earned will be deducted from your account, while any points used will be refunded within 14 working days after the refund has been made.

How can I check my jrewards points balance?

You can log in to your account via www.jebsenconsumer.com, or jselect.com.  Alternatively, call our customer service hotline on 2926 2300 (MON-SAT: 9:00am - 8:00pm) or email pidcs@Jebsen.com.

Can I transfer my points to another jrewards account?

No, whether the account is in your name, or someone else's, points cannot be transferred.

Can I earn jrewards points when shopping at J SELECT or other Jebsen operated retail stores outside Hong Kong?

No, this membership programme is valid in Hong Kong only.

Will my jrewards points expire? How can I check their expiry date?

Starts from 1 July 2023, the point calculation cycle of jrewards Points starts on 1 January each year and ends on 31 December the same year (both dates inclusive). Points earned between 1 January and 30 June will expire on 31 December in the same year, while Points earned between 1 July and 31 December will expire on 30 June the following year. Any unused point will be forfeited after the expiry date. You may check your point balance in "jrewards" tab after you log in to www.jselect.com or www.jebsenconsumer.com.

To enquire about their expiry date, please call our customer service hotline on 2926 2300 (MON-SAT: 9:00am - 8:00pm) or email pidcs@Jebsen.com.

How long until earned points appear in my account?

Points will be credited to your account within 5 working days of the transaction or activity.

About your account
How can I update my jrewards account details

Please call our customer service hotline on 2926 2300 (MON-SAT: 9:00am - 8:00pm) or email pidcs@Jebsen.com.

I forgot my password. What should I do?

Go to the log in page at www.jebsenconsumer.com or jselect.com and click “Forgot Password”. Submit your email address and a link to reset your password will be sent to you.

Should these FAQs not solve your problem, please call our customer service hotline on 2926 2300 (MON-SAT: 9:00am - 8:00pm) or email pidcs@Jebsen.com.